Note: This blog post is from 2011. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Here are the details.

First are the two talks:

• Pinpointing and Resolving ColdFusion Performance Issues (see the link for details on the topic)
• More Hidden Gems in CFBuilder and CFBuilder 2 (see the link for details on the topic)

(I had put in just the first talk originally, and then a few weeks ago a slot opened and they asked if I could do the other, which I was happy to offer, as an reprisal/update to my talk from the first release.)

Then for the Lightning Round (or what was originally referred to as the Pecha Kucha), my talk will be:

• Lies, damned lies, and CF request timeouts (in which I'll share in 5 minutes some information that even experienced developers admit having never known)

Finally, for the Birds of a Feather (no page on their site listing them yet), the session I will be leading will be:

• CF911: Share your CF server troubleshooting tips (come share some ideas, or learn from myself and others)

Sense a theme? Yep, other than the CFBuilder talk, the other sessions are all focused on the topic that is now most near and dear to my heart (and livelihood): CF Server Troubleshooting. It's what I do, and more important it's how I feel I can best help the most people.

There's one last aspect of my involvement at the conference that I'll mention: they started a new sponsorship program this year called "Friends of cf.Objective()", and I'll be participating in that. No mention of it yet on their site, but there should be more news at the event.

So hope to see you there, or if you won't be there, I'll post if any of these are recorded, or if not then I would likely record them myself in the future.

Note: This blog post is from 2011. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

What's changed about IIS 7 support in 9.01?

Some folks will know that ColdFusion 9 Updater 1 (9.0.1) has finally added full support for IIS 7, without need to rely upon enabling IIS 6 Compatibility (which IS still required for CF 9.0, 8.0, and 8.0.1). This is indeed great news, whether you're running on Vista, Windows 7, or Windows Server 2008, which all have IIS 7 by default, and for which you can enable IIS 6 Compatibility mode, but it's not on by default and not always straightforward to enable.

So bottom line, if you're on 9.0.1, you no longer need to go through the hoops described in the CF9 Admin/Install docs (nor in helpful blog entries like here and here, though those are still great for those running on CF 9.0 and 8, and may even offer tips of value to anyone setting up CF to run on IIS, which has other challenges on Server 2008.)

Gotcha 1: The IIS 7 Compatibility change is NOT documented where expected

Sadly, though, if you go looking for help on this in the CF docs, such as Chapter 6 of the manual, Installing ColdFusion 9, you will find that it has NOT been updated with the info that is new in the updater.

It opens, "If you are configuring IIS 7 ... ensure that you have the options IIS Metabase and IIS 6 configuration compatibility ... and ISAPI Extensions ... selected".

What a shame.

Solution 1: Where the change IS documented

So with respect to change in 9.0.1, where you no longer need to enable IIS 6 compatibility, the details are covered instead in the installation guide that was created just for installing CF9 updater 1 itself, called "Installing the Coldfusion 9 Update", available online at:

http://www.adobe.com/support/documentation/en/coldfusion/901/cf901install.pdf

It's certainly reasonable to expect that the primary install manual would have been updated with the info above.

But that's why I'm pointing this out. I have also added a comment explaining it on the page pointed to in the first link above. Hope that may help someone.

(The same info is also offered as a chapter in the manual, "ColdFusion 9 Updater 1: New Feature Notes", available at http://www.adobe.com/support/documentation/en/coldfusion/901/cf901features.pdf, which is of course very interesting if you may have missed it.)

I'll explain the second gotcha in a follow-up blog entry.

Note: This blog post is from 2011. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

I'll detail the limits per version/edition below.

I'll also offer a (possibly surprising) workaround that can allow you to get even more requests through IIS, even for a single web site.

(Before I elaborate on that, note that there is a separate issue if you're finding that CF doesn't let you see more than 25 requests at once. That's instead due to a setting in CF/JRun, the maxworkerthreads setting. For more on that, see this blog entry.)

That said, this is a problem which could affect anyone regardless of the app server they may be running behind IIS. (And yes, I do realize that for some, the answer to this problem will be, "see, that's another reason to run Apache." We get that. Let's just focus on this problem for those who choose/have to remain on IIS.)

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Here's the next, related, myth:

True or False: "If/when I apply Cumulative Hotfixes, I need apply only the latest CHF, right?"

For instance, let's say you're currently running CF 9 update 1 or CF 8.0.1 and discover (perhaps due to my last blog entry) that you had never applied any of their associated CHFs. It would seem you should just be able to apply the latest CHF and not bother with anything related to the previous ones, right?

Answer: Well, yes and no.

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

First myth up for consideration:

True or false: "If/when I download CF to install it from scratch, the installer has all the latest fixes (updaters, at least)"

Answer: False (generally). For instance, if you download CF9 today (Dec 2010), you still get CF 9.0, released originally in Oct 2009. You don't get the latest updater (9.0.1 as of this writing, released July 2010), though its existence is at least mentioned on the page, nor of course does it then include any hotfixes or cumulative hotfixes.

Why not, you may wonder? I'll explain more in a moment, along with more about hotfixes and updaters as concepts (and where to find them specifically, for each CF release).

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

I hear people raise concerns with memory problems quite often, whether in my CF Server Troubleshooting practice, or just in my participating in many mailing lists. Indeed, addressing this issue more than a few times the past couple of weeks has motivated me to create this, which will be a series of blog entries.

The series parts are expected to be:

• Step 1: Determine if indeed you are getting "outofmemory" errors (this entry)
• Step 2: Realize that having high memory usage is not necessarily a problem (entry to come)
• Step 3: Realize that OutOfMemory does not necessarily mean "out of heap" (entry to come)
• Step 4: Diagnose why you really are running out of heap (if you are) (entry to come)
• Step 5: Realize that CF is maybe suffering because you set the heap too large (entry to come)
• Step 6: If CF is hanging up but NOT due to memory, what could it be? (entry to come)

Let's get started and see how far we get...

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

The quick answer is to use either of two approaches: either the jrunsvc.exe in CF's runtime\bin (or [jrun]\bin), or do a manual registry tweak, both of which I show below.

Update for CF10, forward: CF10 and above change to using a new set of xml entries in the neo-logging.xml file, called maxOutLogSize and maxOutFileBackup that should control this (and which should not to be confused with the long-existing maxFileSize and maxFileBackup, both of which correspond to the settings on the CF Admin logging Settings page.) That said, some users had found in the early updates of CF2016 that somehow the xml entries were NOT being honored. It's not clear from them if later updates did fix that problem. I've not heard it as a widely-reported one.

BTW, if you don't know what CF's -out*.log files are about (they're important!), they're technically holding the console output for CF, when it's started as a Windows service. This can be vital information that is NOT logged in the normal [cf]\logs directory or Admin Log Files display. (If you start CF from the command line, then the same info is written to the command line instead and not to the log file.)

(If you're on *nix, pretty much the same info appears instead in the [cf]/logs/cfserver.log. I know some people have wondered about controlling the size of that file. What I discuss here applies only to Windows.)

Background on the sizing of the -out*.log files

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Or same with if you've set the request to timeout using an alerting feature in a CF monitor like CF Enterprise server monitor, FusionReactor, or SeeFusion.

And perhaps you've seen this error from ColdFusion, in your logs or on-screen:

Do you know what this means? It's usually not what you think, and it may appear as I said 3 hours after a request was "supposed to timeout" in 60 seconds. I've even seen experienced CF developers who get thrown by this challenge. It's not new (and for those reading this even in the CF2016 era, it still happens). And it's not so much a "bug" (in either CF or the monitor tools) but just a situation that you need to understand, and there can be some ways to resolve things.

In this entry I'll try to help explain this surprisingly common problem and I hope to correct some equally common misconceptions. I'll even contend that the info in this error message is often useless and indeed misleading (and therefore the feature producing it ought not be relied upon completely, and should perhaps even be turned off for many). More important, again, there may be a way to "really" kill such a long-running request. Along the way, I'll share some things that I've not seen documented elsewhere.

I also share a solution that may work for query processing but it's NOT about a tag attribute but rather a CF Admin setting in the datasource "advanced settings" to set a "query timeout". This was added in CF 9, but many never noticed. If that's your problem and you want to skip to more on that here, feel free. but you may want to come back and read the rest as it is STILL not a perfect solution.

Strap on your seatbelts. We're going for a bit of a ride (if this situation was easy to understood in the length of a tweet, then perhaps everyone would already understand it and not find it challenging!) As always, I welcome feedback.

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Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

FusionReactor is one of the leading CF Server Monitor tools, which works not only with CF 6/7/8/9, either Standard or Enterprise, but it also works with Railo, Open BlueDragon, and even BlueDragon JX 7.1. In fact, it works with any J2EE/JEE server or servlet engine.

If you're running a site on any of those platforms and ever have problems of slowness, instability, or any other "curious" problems, or just need to better understand the nature of requests that CF is processing, and how well (or poorly) it's doing it, FusionReactor is a great tool, for the reasons I outline. It's like having x-rays into the app server.

I've written and spoken about the tool quite a bit, and have a FusionReactor blog category here with over a dozen entries here, as well.

Note: This blog post is from 2010. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Did you know there is now a setting in the DSN page of the CF Admin (for most of the Adobe-provided DB drivers) which allows you to set a maximum timeout for queries against that DSN?

It's a new feature enabled for the DataDirect drivers, as updated in CF 9. (You will not see it if you use an "other" datasource type, such as when using a downloaded JDBC driver that you implement on CF.)

The caveat? This timeout is ONLY settable there in the DSN definition, not in CFQUERY (or CFSTOREDPROC) itself, which is a shame. The existing TIMEOUT attribute for those (CF10 added it for CFSTOREDPROC) is not the same and generally does not work. Still, the value of this even at the DSN level is too important to ignore for some challenges. More on that (and some other thoughts) in a moment.

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