Note: This blog post is from 2020. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Or you can change your CFML code to get around the problem, as I also discuss below.

[Update: As of Mar 2021, Adobe now offers this "hotfix" as of CF2021 Update 1. You still need to add the JVM arg discussed, if you want to do that:

Again, while no longer need to obtain and implement the hotfix jar file itself, the update does NOT change the DEFAULT behavior, which is why that JVM arg is still necessary. The rest of the information below applies.]

Read on for additional details.

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Note: This blog post is from 2017. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

The first problem was introduced in the CF2016 installer released in Dec 2016, and any after that, where Adobe has literally removed the library used for the calendaring, but you can add it back, as I discuss below. (If you install or installed CF 2016 from the original installer in Feb 2016, you won't see this problem as it wasn't removed then.)

The second problem was introduced in those two named updates, and was fixed in the very next updates (CF11 update 13 or CF2016 update 5). And of course, this could also happen if you're moving to CF11 or 2016 for the first time, and someone else had "fully updated" those to that update level before you started testing against it.

If you'd like to know more, read on.

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Note: This blog post is from 2016. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Many find after applying a ColdFusion update that either CF won't start at all, or they can't access the ColdFusion Admin, or some part of CF or their app doesn't work. Or perhaps the problem may not become clear for hours or even days.

The problem may be simply that there was an error in the update process CF did, and it may be rather easily confirmed and resolved. In this post, I share several tips and observations to help resolve this, based on my years of providing remote CF troubleshooting support.

The TLDR version:

• Check the ColdFusion update log--not logs in the normal CF "logs" folder, but the update's "install" log, and a specific table of successes and errors there. More detail below.
• And if there ARE errors, try stopping CF (and its related services) yourself, and then try the update again. Again, more below.
• Finally, if that still fails, then manually apply the update from the command line. I share more on that below also.

If that's enough to get you going, great--especially if you ARE in panic mode! (If the "problem" you need to solve, instead, is that you can't get CF to show you updates because you're behind a firewall preventing outbound internet access, I help with that also, toward the end.)

For most people, though, even those "simple things to do" can prove challenging (and understandably so). And you may find different resources on the web offering perhaps truncated discussions of the topics, which is why I elaborate on things in this post.

And even if you're in a panic, it may take only about 10 minutes to read this whole post. (You can also hire me to help instead, of course. See the links above or below.) Hope the info to follow is helpful for you.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

As for CF11 and CF9, it's mainly a security update. For CF10, it's got quite a bit more. (And there is another update for CF11 to come in the future which Adobe mentioned when it came out with its first update last month.)

For more on each, see below.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Of course, in CF10 it's easier now because of the built-in "server updates" feature of the CF Admin. But in earlier releases, it was all on you to both keep up on the updates and to apply them manually. And a lot of people either never bothered, or may have tried and failed, or did it but got it wrong.

What you need to know

So in this blog entry, I some key info that will help you, if you may be in need of applying one or more of those updates to CF9 and earlier. Indeed, I'll point to some past entries I've done where I shared a lot more detail that I find is vital and rarely mentioned when some people try to share just the bare minimum of info (often leaving people hanging).

For instance, I'll help you answer such questions as what hotfixes do you already have applied? How do you find out? And you need to know exactly what version of CF you have, whether 9.0/9.0.1/9.0.2, 8.0/8.0.1, 7.0/7.0.1/7.0.2, and so on. I'll explain how to tell and why that's important, and especially when it comes to finding and applying hotfixes. And if you have applied hotfixes, are you sure you have done it right? It's easy to get things wrong and botch things. I'll help you avoid several very common mistakes.

(That's why it's so great that CF10 finally handles things for us. But this entry, focused on 9 and earlier, is not the place to discuss concerns with the CF10 hotfix mechanism. If you have questions or concerns about that, see the substantial CF10 Hotfix Installation Guide from Adobe, a 50-question FAQ on all things related to that feature.)

I'll also point you to where to find hotfixes and installers for CF9 and earlier (not as easy as it may seem), and still more.

If any of that's of interest, and I hope it is if you're on CF9 or earlier, then read on.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

But guess what: it technically only has changes related to Mac OS X (specifically adding support for its Mavericks version).

This is addressed if you read the technote that the update text points to, or the Adobe blog entry from last night which announced the update (more on these in a moment.) Those DO indicate that if you are not running that OS, you need not apply the update. (And the day after I wrote this entry, this indication was added to the update text itself.)

But what if you are on Windows (or another *nix variant besides OS X)? Should you apply it? What if you do? (there's NO PROBLEM!) What if you don't? And given that the update text says you need to reconfigure the web server connector, do you really need to bother on Windows?

And what if you are installing CF10 for the first time, since you DO need to apply updates upon installation? (you can either apply update 13 or 12, but you must apply at least one of them to be fully updated.)

As important, how might Adobe have better clarified this, and how might they make a simple change now related to that (they since did)?

I address in this entry these questions and a few other concerns I have, about confusion that may ensue.

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Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

In this entry, I want to throw in another reason why it's important to make sure you properly update (reconfigure/rebuild/upgrade) your web server connector after applying certain CF10 updates, or if applying only the latest update for the first time to a newly installed CF10 instance.

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Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

In brief, a VERY common problem is that while they MAY WELL have applied the provided "updates" for CF, folks often do NOT notice that they may have to (and generally must) "update" the web server "connector" (if they are using an external web server, like IIS or Apache) as a separate manual step, after applying the update.

I explain here what that means, how do to it, and why you may miss that you need to.

Update in 2019:

Since writing this entry, I did one in 2019 on When and how to upgrade CF web server connector, easier since CF2016, which at least makes it EASIER to upgrade, though much of what I write here still applies. I also updated this post since originally writing it, in ways discussed below.

(Or if you'd rather just have me help you quickly help you analyze and rectify your situation, whether with regard to the connectors or any other CF server troubleshooting, I can do that in a brief consulting session, likely less than an hour, remotely and securely. I provide all the detail here for those who prefer to "go it on their own". For more on my consulting services, including rates, approach, satisfaction guarantee, and more, see the consulting page at carehart.org.)

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Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

• Updating/Hotfixing #ColdFusion 10, 9 and 8: Tips and Traps
• Locking down the #ColdFusion Administrator: Your First Line of Defense Against Hackers

For more details on the talks, or to get the slides once I post them (likely right after the meeting), please see the links for the two sessions above.

And if you may want to attend, please RSVP.

I may offer these later on the Online ColdFusion Meetup or perhaps one of the remaining CF conferences this year, if I may be selected to speak.

Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

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