Note: This blog post is from 2016. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

In this post, I want to elaborate on one more common mistake. Well, mistake may be too strong word. It's about a default option when you run a Java JDK installer (see the other post for more on JDK vs JRE options).

In short, I make the case here for why you should NOT let the JDK installer implement its "public jre" option.

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Note: This blog post is from 2016. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Many find after applying a ColdFusion update that either CF won't start at all, or they can't access the ColdFusion Admin, or some part of CF or their app doesn't work. Or perhaps the problem may not become clear for hours or even days.

The problem may be simply that there was an error in the update process CF did, and it may be rather easily confirmed and resolved. In this post, I share several tips and observations to help resolve this, based on my years of providing remote CF troubleshooting support.

The TLDR version:

• Check the ColdFusion update log--not logs in the normal CF "logs" folder, but the update's "install" log, and a specific table of successes and errors there. More detail below.
• And if there ARE errors, try stopping CF (and its related services) yourself, and then try the update again. Again, more below.
• Finally, if that still fails, then manually apply the update from the command line. I share more on that below also.

If that's enough to get you going, great--especially if you ARE in panic mode! (If the "problem" you need to solve, instead, is that you can't get CF to show you updates because you're behind a firewall preventing outbound internet access, I help with that also, toward the end.)

For most people, though, even those "simple things to do" can prove challenging (and understandably so). And you may find different resources on the web offering perhaps truncated discussions of the topics, which is why I elaborate on things in this post.

And even if you're in a panic, it may take only about 10 minutes to read this whole post. (You can also hire me to help instead, of course. See the links above or below.) Hope the info to follow is helpful for you.

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Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

The solution is relatively easy, and the problem could maybe be fixed (or at least warned about) by Adobe (and I just filed a bug report for it). Until that happens, I wanted to share this. For more, read on.

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Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Wouldn't it be nice to know, at any moment (such as when things are going badly), just what queries (or stored procedures or commands) were running in the database at that point in time?

Well here's good news: if you're running SQL Server, the following SQL query will show you just that: the currently running SQL statement(s) and some additional details about each query including their duration, their database name, the program executing the SQL, the session id, and much more.

For more (including why things like Activity Monitor's "recent expensive queries", sp_who2, and others aren't the answer, as well as what to do if you may be unable to run this code), please read on. (I also mention the classic sp_whoisactive as another solution, and have updated this post since its 2015 writing to mention the newer "active expensive queries" in Activity Monitor, which you may find in later versions of SQL Server, both of which you can consider in addition to the below.)

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Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

The book is a quick read, and really well done, including a discussion of what statistics are, why they're important, how to diagnose trouble with them, and how to use the SSMS interface and/or SQL statements/commands to better understand them.

There are plenty of screenshots and it's written in a tutorial manner. And while it's from 2010 and covers only up to SQL Server 2008, most of the concepts apply just as well to SS 2012 and beyond, and of course many organizations are still running on SS 2008 or even earlier!

Most important, Schmeling explains why it's important that you take responsibility to both create and maintain statistics (rather than leave it as something that "the database" should handle. And if you are leaving it as something "the db should handle", you can use this to make sure that person is doing their job with respect to statistics.)

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Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

That said, there are some concerns I have, with respect to how I fear some may read and take action based on it (especially the notion of deleting the cfclasses files, as a possible solution to the problem).

I'm not contradicting Rahul here, just elaborating on some points, as someone who (like some on the CF team) helps people with CF server troubleshooting every day.

I started to write these thoughts as a comment there, and (as often happens) it grew long so I thought it better to be a blog entry rather than a long comment, and point people here. Once I did that I decided to go further still, hoping to really help those interested to consider the issue more carefully. (It also gives me a chance to highlight again the Adobe CF team blog, something I recommend EVERYONE reading this should follow!)

One quick point (and update) for the TL;DR crowd: My recommendation is that you move the cfclasses folder out of that location, as a temporary test, to see if it makes CF startup happen faster. If it does, I explain why and what the implications are in the choices of renaming, deleting, moving, or disabling the related "save class files" feature. Also, I add an update in E.1 below (since posting this) which you may really want to read: consider turning off your anti-virus software's real-time protection against the cfclasses folder to see if that alone helps with startup.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

Has this happened to you? You wanted to update the JVM which CF uses to use a new version...

• so you found some resource on the web showing how to update, and it seemed simple enough
• and then you tried restarting CF and wham, it won't start, or the admin won't open, or code starts failing
• and maybe it's that things didn't fail immediately, but within hours or days folks report things breaking since you made the change
• and now you're stuck wondering, "what happened? and how am I supposed to fix this?"

It's a tough position to be in, and tragic of course if CF won't start. But no, you do NOT need to reinstall CF!

Often it's just one thing you did by mistake, though there are indeed several possible reasons why your attempt to update CF's JVM can fail or lead to unexpected problems. And as you google about, you may find all kinds of helpful but often misinformed or spartan suggestions that may or may not help much.

So I offer here over a dozen of things you can and should consider/look at, some of which you may quickly recover from or be able to undo (depends on what you did). And all this applies to Lucee, Railo, and BlueDragon as well, though folder locations will differ.

If you're facing this bind right now, you can skip over the following to the the section, "Seeing better error info, when the CF service won't start", and then the section after that "So what went wrong?", where I present each likely problem and solution.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

But as is often the case in a lot of the CF server troubleshooting consulting I do, I find the causes to be far less often what most people seem to suspect. So what would I look for when someone reported high CPU in ColdFusion (or Lucee or Railo )? Read on.

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Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

And your operation fails. You're then prompted to "Click here to login", but even if you back up or client another link, you'll be prompted with the CF Admin login.

What gives? Why is it happening? And how can you fix things? Is CF broken? No, not in the sense that you need to reinstall or anything. The good news is that there is a quite simple solution. Well, there are several, depending on your goals.

The simple solution: delete the duplicate cfid/cftoken or jsessionid cookies that you will find your browser is sending to CF. But there is much more to this, as well as other solutions, which would be worth most readers taking a few minutes to read on here.

BTW, the same root problem can be the cause of your own application's users finding that they can't stay logged in. More on that in a moment.

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Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.

In this entry, I want to throw in another reason why it's important to make sure you properly update (reconfigure/rebuild/upgrade) your web server connector after applying certain CF10 updates, or if applying only the latest update for the first time to a newly installed CF10 instance.

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