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Charlie Arehart offers new per-minute phone-based support service

Posted At : February 13, 2007 9:00 PM | Posted By : Charlie Arehart
Related Categories: performance, contributions, admin, tuning, news, basics
Ever felt stumped trying to solve a CF problem? You've tried everything? Searched the web? Asked on forums and lists, and you're still stuck? Or maybe you're just pressed for time.

Maybe you've wished you could hire someone with more experience but can't justify a high hourly rate. Of course, with so many web tools available to share a desktop, travel need no longer be a significant issue. Sometimes, it could help to simply have someone "look over your shoulder" via the web to resolve a problem.

Recognizing all those challenges, I've created a new service that I'm tentatively calling "AskCharlie", to be able to offer just such assistance.

Via buttons on my site or an 888 number you call, you can arrange to speak with me by phone (and optionally join me in a shared desktop session) to solve some knotty problem.

Best of all, it's very low cost and at a per minute rate (first-time callers can use a 10 minutes free option, and everyone gets a money-back guarantee). That and more are explained on my site:

http://www.carehart.org/askcharlie/

There you can learn more about why I did it, how it works, how the remote desktop sharing assistance works (no problem with firewalls, for instance), and more.

I'd welcome your thoughts on what you think of the idea.

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I've had the opportunity to meet with Charlie on several different occasions, discussing CFML and other topics. I can say that Charlie *really* knows his stuff! I would highly recommend that you contact him if you have questions. You really can't go wrong. He's a great guy, very personable, and very knowledgeable about a number of technologies. Besides, there's a money-back guarantee if you're not satisfied (though, I have a feeling you will be.)
# Posted By Matthew Chestnut | 2/13/07 9:39 PM
I have to agree with Matthew> Having "used" Charlie (via mailing lists and in-person), I would have to say that when you reach a real stumper - it'll be worth every penny (and with a money back guarantee, how can you go wrong)... {NOTE: This is NOT a paid endorsement}
# Posted By Sid Wing | 2/13/07 11:19 PM
Charlie, I wish you all the best in this endeavor it looks like a great idea. As echo'd by others here I know your knowledge is immense and you have given so much to CFML over the years.
# Posted By Mike Brunt | 2/14/07 12:15 AM
Well thank you all very much: very kind and much appreciated. I think it's an exciting opportunity and I do look forward to being able to try to help people when they're struggling.
# Posted By Charlie Arehart | 2/14/07 11:13 AM
Very good idea. I have no doubt that I'll probably eventually use this service.
# Posted By Matthew Steiner | 2/14/07 1:48 PM
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